WHERE CAN I FIND YOUR PRODUCTS?
In the US, we sell our vintage linen & hemp collection exclusively at goop in Los Angeles, the Hamptons & online.
In Spain, we sell our ceramic boards at Bikini Island Hotel on the island of Mallorca.
I'D LIKE TO PLACE A CUSTOM ORDER. HOW LONG WILL IT TAKE?
Please allow 12 weeks from the time payment is received until we ship your order. Depending on the nature of your order, this timing can be truncated by a week or two. However, in the case of the larger blankets which need to be hand-stitched, timing could take up to 16 weeks.
HOW DO I DECIDE ON COLOR?
We hand-mix each of our colors in small batches and the process is more art than science. Additionally, our colors change based on so many different environmental factors like humidity level, for example — it’s very wet in Mallorca in winter, and dry in summer, which means the colors shift significantly from season to season. As with all things individually handmade, color & pattern variations are to be expected & celebrated. This is why we love our product: no two pieces are exactly alike. Please keep this in mind when ordering.
WHAT DO YOUR FABRICS FEEL LIKE?
Vintage linen is rich in texture, irregular & imperfect. Depending on whether it’s Spanish, German, French, English or Romanian, each of our vintage fabrics has its own history & unique content. All were loomed with natural fibers in the 1920s and are mixes of linen, hemp & cotton. We're also working with new linen that was woven on looms from the 1920s which mimics the look of vintage but is lighter weight. If you have questions about the handfeel of our fabrics, we can send you a sample set like the one above.
WHAT DESIGNS DO YOU OFFER?
Unlike garment dyeing or dip-dyeing, our hand painting process allows us to control the placement of color specifically on each piece. We layer hues, we blend complementary tones and we use color to highlight the natural texture of the vintage linen. We believe this is what makes each of our espanyolet pieces idiosyncratic, uneven, beautiful & one-of-a-kind.
DO THE BLANKETS FIT TWIN, DOUBLE, QUEEN OR KING-SIZED BEDS?
We source our vintage linens from markets across Europe and all were loomed in the 1920s. Beds were smaller in this era and European standards are different than they are in other countries. A rough rule of thumb: our medium blanket size coincides with a twin bed, large with a full bed and the extra large with a queen or king.
WHY DO THINGS TAKE SO LONG?
We believe in slow design & craftsmanship AND we ship from our workshop on an island in Spain...which means things take time to arrive to you. Please allow 12 weeks from the time payment is received until we ship your order. Depending on the nature of your order, this timing can be truncated by a week or two. However, in the case of the larger blankets which need to be hand-stitched, timing could take up to 16 weeks. We will advise once we begin working together.
CAN I PLACE A RUSH ORDER?
On some things, yes. It depends what fabric we have in stock and which pieces we have to custom order or have hand stitched for us. Let’s talk, see what’s in your order and decide together. Rush charges may apply.
CAN I EXCHANGE AN ITEM?
No returns or exchanges on custom or made-to-order products. You have the right to exchange a product you purchased from our current stock within 14 days of receipt. See more here. Natural patterns of wear are normal for vintage fabrics that are 100+ years old. Fraying edges, loose stitches & the occasional stain are all a part of what give these old materials life & a story, and are not considered errors or reasons for returns. If you're like us, these peculiarities are to be celebrated & loved. Please review our exchange policy before ordering.
CAN I STOP BY YOUR SHOP?
We do not have a shop or a showroom, only our work studio. See below about visiting us when we're in Spain.
CAN I VISIT YOUR WORKSHOP?
We occasionally open our studio to visitors when we are in Spain. Please email us to set up an appointment.
WHAT ARE MINIMUMS & TIMING FOR CUSTOM ORDERS?
We ask for a minimum of 4 pillows for custom designs. There is no minimum requirement for blankets or bedcovers. Please allow 12 weeks for color development & painting of your custom espanyolet piece.
WHAT IS THE ONLINE ORDERING SYSTEM?
A large majority of our products are made to order. However, we do keep a small quantity of items in stock. Depending on the availability of goods, please allow 5 to 20 business days for delivery. To find out if the product is available, please contact us at email@example.com.
WHERE DO YOU SHIP?
We ship throughout Europe, the United States, Canada and Australia. Our shipping area is always expanding with demand, so please email us if you have a special request and find your country not included in our current list.
HOW MUCH IS SHIPPING & HANDLING?
Shipping rates within Europe are different than those to the US, Canada and Australia. In general, the cost to ship linen pillows is less than it is to ship a heavy blanket or bed cover. The ceramics have additional costs associated as well, considering their fragile nature and the additional packing materials required. More on shipping here.
WHY DON'T YOU OFFER FREE SHIPPING?
Occasionally we will offer free shipping promotions, but long term free shipping is a bit of a myth. Even small businesses with low volumes like ours pay for shipping - goods don't miraculously teleport around the world! We work hard to bring you the fairest price possible & only charge you what we ourselves are charged by the Spanish postal service.
HOW DO I CARE FOR MY espanyolet LINEN?
You can wash your espanyolet linen, but we prefer you do not. The vintage linen is durable, but our delicate brushstrokes are a part of each piece's unique design. We prefer those be treated with care, so dry cleaning is best. However, we recognize this may not be available to all, so if you must wash at home, please do so carefully with detergent for delicates and on a slow cycle.
DO YOU WHOLESALE?
Not at this time, but that could change in the future. Please email us with inquiries.