Because we are designing, making & shipping hand dyed antique linens, we are doing our best here on espanyolet.com to show & tell you about the specific characteristics of each product, i.e. age, wear, irregularities in texture, color, stitching. Please keep this in mind before ordering, and especially when contemplating an exchange. Should you have any questions as you're considering a purchase, message us! We are very happy to answer any questions you might have during any step of the shopping process.
We value our customers and want you to be happy with your espanyolet purchase, and understand exchanges may be necessary. Therefore, you have the right to exchange your product within 14 days of receipt. When considering sending back your item, you must notify us by email within 3 days of receiving the product. Include EXCHANGE in all caps in the subject of your email, and we will be back in touch immediately.
The costs for the return are borne by the buyer, as are re-shipment costs for the exchanged item. When you return your product for exchange, you get a credit in the value of the exchanged goods. Original shipping costs are not refunded.
No returns or exchanges on custom orders.
Important: If you return a product from outside Spain, any customs duties, taxes or import taxes as well as the original shipping costs will not be refunded.